Patient Rights and Responsibilities

Patient Rights and Responsibilities

The Patient Has a Right

  • To be treated professionally, with respect, consideration and dignity.
  • To
    • A: Appropriate privacy at check-in, during evaluation and treatment, and throughout their care.
    • B: Receive a copy of the Magers Privacy Practices Policy.
  • To interpretation services.  If possible, let the Front Desk personnel know at least 24 hours prior to your visit, so we can arrange this.
  • To be provided information concerning their diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or if needed to a legally authorized person.
  • To participate in decisions involving their health care if capable.
  • To be informed of their rights, prior to receiving care.
  • To register complaints, compliments, or suggestions with Magers Family Health and Wellness staff in person, on the Patient Satisfaction Survey which they will receive electronically, or with the clinic director-call 417-836-4030.
  • To choose your health care provider and to change your provider.
  • To complete a living will or other advance directive.
  • To decide not to be treated, and be informed of the medical consequences of refusal.
  • To Patient disclosures and records are treated confidentially, and patients are given the opportunity to approve or refuse their release, except when the release is required by law.
  • To refuse participation in experimental research.
  • To fill prescriptions at your pharmacy of choice.

The Patient Has a Responsibility

  • To provide complete and accurate information about their health and all medications, including over-the-counter products/dietary supplements/herbs, and any allergies and sensitivities.
  • To inform the clinician of any changes in their health status that could affect their treatment.
  • To ask questions and seek clarification regarding areas of concern.
  • To keep appointments on time.
  • To cancel appointments only when necessary and far enough in advance so other patients may utilize that time.
  • To follow the agreed upon treatment plan prescribed by his/her provider and participate in his/her care.
  • To accept financial responsibility for their charges including any charges not covered by his/her insurance. 
  • To act in a considerate and cooperative manner with the Magers staff, as well as other patients.
  • To provide a responsible person to transport you home and remain with you there, if needed.
  • To inform your provider about your living will, medical power of attorney, or other advance directive that could affect your health care.