Employee FAQs

Employee FAQs

What are the special qualities of Taylor Health and Wellness Center for my care?

Taylor has a full and part-time medical staff of 14 physicians and one nurse practitioner. Specialties covered include family medicine, internal medicine, psychology, nutrition and diabetic counseling, gynecology, psychiatry, orthopedics, and radiology. All of the family and internal medicine physicians are board certified.

The laboratory is certified by CLIA and accredited by COLA. The x-ray and pharmacy services are licensed by our state regulatory agencies.

The entire clinic is reviewed and accredited by Accreditation Association for Ambulatory Health Care (AAHC).

The mission of Taylor Health and Wellness Center is to provide quality medical services and to promote lifelong wellness. We strive to do so in an economical and timely manner.

Who is eligible to use Taylor Health and Wellness Center?

Missouri State faculty, staff, and their eligible dependents and household members; and retired faculty, staff and their eligible dependents and household members may also receive care, for ages six and older. Visitors to the Missouri State campus who become ill or injured may also be seen at Taylor Health and Wellness Center. Call 417-836-4000 for additional information.

Are the services free at Taylor Health and Wellness Center?

Faculty, staff, their dependents and spouses of students pay a nominal fee for office visits.

Charges are made for other professional services such as intermediate and extended office visits, physical examinations, laboratory tests, x-rays, prescriptions, medical supplies and over-the-counter medications, specialists' appointments, etc.

Most services are provided at what it costs Taylor to provide the service and are below community rates.

What method of payment is accepted at Taylor Health and Wellness Center?

Fees for services and prescriptions may be paid for by cash, check, credit card or charged to your University deferred payment account. The health center does not allow BearPass Card charges.

What services are available at Taylor Health and Wellness Center? Is emergency care available?

Emergency care is not available at Taylor. If an illness or injury appears to be life-threatening, call 911 for emergency medical services.

Services Provided:

  • Routine/preventive care
  • Diagnosis and treatment for illness/injury
  • Pharmacy
  • Laboratory
  • X-Ray
  • Gynecological care (No prenatal or obstetrics care)
  • Travel medicine
  • Immunizations and allergy injections
  • Referrals to specialists
  • Health education/wellness programs

Are you obligated to use the same physician? Can you change physicians at any time?

In order to ensure continuity of care, patients are encouraged to develop a rapport with a primary care provider. However, patients may at any time for any reason choose to see any of the health care providers at Taylor Health and Wellness Center.

What are the procedures for transferring an existing prescription and/or allergy medication?

Please request a prescription transfer by accessing MyHealth Portal or request that the physician that wrote it originally rewrite a new one and have it sent to Taylor.

Will Taylor Health and Wellness Center store my allergy medication(s)?

Allergy medications can be stored at and administered in Taylor's Treatment Clinic, which is staffed by a team of RNs.

How do I make an appointment? Can I be seen by a physician on the same day?

Appointments may be made by calling 417-836-4000 or by stopping by the appointment desk at Taylor Health and Wellness Center or online at MyHealth Portal. Calling early in the day increases a patient's chances of being seen by a physician on the same day. Taylor also sees patients on a walk-in basis if necessary.